Service – We’re here to assist you

We want you to be satisfied with your naviflash products. In order to achieve this, we’ve set up a service area for you here which covers everything. Answering your questions, for example – with the FAQs. Here, you can find questions frequently asked by other naviflash users and which we answer as thoroughly as we can.

On our service pages, you can also find operating instructions. If you can’t find yours anymore. Or if they aren’t up to date anymore. In the download area you can download updates to the operating software for your naviflash, free of charge. These updates come with new functions which haven’t been described in their old operating instructions.

And in order to make life with naviflash as easy as possible, in the download section you can also find an update manager. This is a programme which assists you when updating your device and when installing the latest operating software.

Checking our service pages every now and then is worth your while.
If you would prefer to talk to us personally however, simply give us a call. You can find the contact information in the Contact section.
We’re here to assist you.
 

Download free software update

Your naviflash needs a little change every now and then. To do this, an update to the operating software is on offer. And since we’re serious when we say that we want satisfied customers, the software update is always free.

Firmware >>>
Update manual without NFCUM! >>>
Update Manager >>>
User manuals >>>




Why? For what reason? How?

Those who ask know more.


My naviflash won’t switch on.
1. Ensure that the cigarette lighter plug is inserted in the cigarette lighter correctly. 2. The cigarette lighter has to be supplied with electricity. Your car ignition has to be on. 3.... 

My remote control isn’t working.
1. In order to be able to operate your naviflash device with the infra-red remote control, it’s important to point the remote control towards the naviflash monitor. A 5 cm angle doesn’t matter.... 

How to I find out what sort of naviflash model I own?
In order to find out which naviflash model you own, please select the ‘settings’ item in the main menu of your device, followed by the ‘info’ item, and finally the item ‘version info’. The... 

Can the latest software also be installed by the naviflash team?  
We will be pleased to complete the update to the operating software for you. The software is actually free. We hope you understand, however, that every update we complete costs €19.90 per device. 

Can I enter other average speeds for the evaluation of the journey time
Unfortunately, the average speeds for the evaluation of the journey time cannot presently be individually entered by you. Our technical team is working on the realisation of such a function. On... 

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